POPIA notice.
Processing notice under the Protection of Personal Information Act, 4 of 2013 · Techcraft Skills Institute (Pty) Ltd
Techcraft Skills Institute (Pty) Ltd is the responsible party for personal information processed through this website and our services. Information Officer enquiries: info@techcraftskills.co.za.
Contact and enquiry details (to respond and prepare proposals); learner information where programmes are contracted (registration, assessment, certification and statutory SETA/QCTO reporting); supplier and partner details (contracting and payment); and website usage data (site operation and, with consent, analytics).
Processing rests on consent, the performance of a contract, compliance with legal obligations (including skills-development legislation and SETA/QCTO requirements), or legitimate interest in operating and improving our services — whichever applies to the specific processing.
We process special personal information or information of minors only where a programme lawfully requires it (for example, learner demographics for statutory reporting), with appropriate consent and safeguards.
- Request confirmation of, and access to, the personal information we hold about you.
- Request correction or deletion of inaccurate, irrelevant or unlawfully held information.
- Object to processing, or withdraw consent where processing is consent-based.
- Lodge a complaint with the Information Regulator (South Africa) — inforeg.org.za.
Email info@techcraftskills.co.za with "POPIA request" in the subject line. We verify identity before releasing information and respond within a reasonable time as required by the Act.